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	Pre-Sales How can I contact Phonewire by e-mail, IM, or phone? When will my new Phonewire service be activated? » More topics Virtual Server How to install G.729 / G.723 / Speex codecs? Custom sound prompts won't play in Asterisk? » More topics App Development Live Receptionist What are the acronyms used by Phonewire operators? How do I setup Call Forwarding to your service? » More topics

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	How do I open a new trouble ticket? In order to submit a trouble ticket, simply click here to create a new ticket and provide as much detail as possible for our customer support personnel. You will receive an e-mail once we have revi... Where do I fax my signed authorization contract form to? Please send your signed and dated forms to our U.S. toll-free fax number at 1 (888) 373-6773. If you do not have the ability to fax or you would prefer to e-mail instead, you can scan all the pages o... Do you offer a reseller or referral agent program? At this time, Phonewire is developing a reseller program for qualified individuals. If you have an interest in becoming a reseller or referring agent of Phonewire, please explain your qualifications ... What is the U.S. mailing address for Phonewire? Please send all postal mailings to our primary address at: PHONEWIRE, INC. P.O. BOX 775494 ST. LOUIS, MO 63177-5494 UNITED STATES Under 18 USC 1716, all matter that is outwardly or of its own... How do I cancel or disconnect my Phonewire services? In order to cancel your service(s), you will need to send your request at least 15 DAYS IN ADVANCE of your next renewal, in writing, using our online trouble ticket help desk system at https://phonewi... How do I make a change or upgrade my service(s)? For any change requests for your Phonewire services, please Open a New Ticket on our online trouble ticket help desk system at http://phonewire.com/help Select the best category that matches your r... Where can I direct my complaints or concerns? I apologize for your disappointment with us. By sharing with us what went wrong, we can improve the quality of service we provide and better meet your expectations of us in the future. Please send... How to send a fax using your Email-to-Fax service! To send a fax using our Email-to-Fax service simply send an email using the following parameters. Emails should be sent with a single attachment; as our system will only fax a single attachment per em... Where can I send suggestions to improve your services? Have an idea? Think our service would be better if it did X, Y, or Z? We welcome and encourage your suggestions and ideas on how we can improve the service! Our customers (and potential customers) h... How can I update my credit card payment information? There are three (3) methods for updating your credit card information. 1. Online. You can open a new ticket in our customer support helpdesk system that will allow you to send your new credit card ...

How do I open a new trouble ticket? 468

How can I contact Phonewire by e-mail, IM, or phone? 393

When will my new Phonewire service be activated? 288

How to install G.729 / G.723 / Speex codecs? 264

How can I update my credit card payment information? 244

How do I make a change or upgrade my service(s)? 215

Do you assign phone numbers local to my area code? 204

Will my Phonewire number be listed in 411 directories? 166

Can I get my numbers now and start services later? 153

Custom sound prompts won't play in Asterisk? 146

Where can I send suggestions to improve your services? 112

How does call transferring work? 105

Where do I fax my signed authorization contract form to? 97

How can I best test my Voice-over-IP (VoIP) connection quality? 87

What are the acronyms used by Phonewire operators? 83

How can I calculate my required network bandwidth? 81

How do I setup Call Forwarding to your service? 76

Why am I not receiving messages from my Phonewire service? 74

What is the U.S. mailing address for Phonewire? 72

Do you offer a reseller or referral agent program? 72

How do I change the Webmin password? 72

How many live receptionists are available to me? 2010-04-26 10:19:18

How would I set up encryption or a VPN? 2010-04-26 09:53:50

How can I calculate my required network bandwidth? 2010-04-26 09:50:16

Are your dedicated servers managed or unmanaged? 2010-04-26 09:46:37

How many total IP addresses can I get with a virtual private server package? 2010-04-26 09:45:27

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